Office of Financial Aid

University of Mississippi

Direct Loan Contact Information

Federal Student Aid Information Center (FSAIC): 1-800-4-FED-AID

Provides help answering all student aid questions including the following:

  • Information about federal student aid programs
  • Help completing the FAFSA
  • Help in making corrections to your Student Aid Report (SAR)—the document that contains your application results
  • Information about the process of determining financial need and awarding aid
  • Information about your federal student loans

You may use the FREE FSAIC’s automated response system to find out if your FAFSA application has been processed and to request a copy of your Student Aid Report (SAR).

Direct Loan Origination Center: 1-800-557-7394
Provides help answering questions related to your Direct Loan MPN, Loan Entrance Counseling, Direct PLUS and Direct Grad PLUS applications, etc.

Direct Loan Servicing Center: 1-800-848-0979
Provides help answering questions related to managing your account online, federal loan repayment, loan exit counseling, etc.

Direct Loan Consolidation Origination Center: 1-800-557-7392
Provides help with federal loan consolidation applications and federal loan consolidation questions .

Direct Loan Consolidation Servicing Center: 1-800-848-0982
Provides help with federal loan consolidation repayment and servicing questions.