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Office of Financial Aid
University of Mississippi

Online Loan Exit Counseling

Welcome to The University of Mississippi Loan Exit Counseling Landing Page. We are happy to link counseling sessions for each loan product in a convenient method for satisfying the federal requirements regarding loan exit counseling.

In these online sessions you will receive information about your student loan repayment under the Federal Direct Loan Program (DLP), Health Professions (HPSL), and/or McKinstry Loan Programs. This information includes:

  • Your rights and responsibilities as a student loan borrower.
  • Your options for repaying your student loans.
  • Useful financial planning tools to help you manage your student loan repayments.

Information Needed to Begin Your Exit Counseling Session(s)

During the online counseling session for Federal Direct Loans, you will be asked to provide specific information about your loans so they can customize your counseling session to fit your needs. Please make sure that you have the information listed below before you begin, so you will be able to complete the counseling in one session.

Research your student financial aid paper work for the following information about your loan(s).

  • Your Social Security Number
  • Your Driver’s License Number
  • Name, Address, Telephone Number of Next of Kin
  • Name, Address, Telephone number of two references at different addresses whom the lender could contact if they should lose contact with you
  • Name, Address, Telephone Number of your expected employer
  • Name of Guaranty Agency who guaranteed your student loans (contact your lender, if you need assistance)
  • Name of your Lender

The counseling session is required to obtain the following information:

  • Expected employer
  • Next of kin–a family member who can readily be contacted
  • References
  • Expected permanent address

Please Note: If you borrowed under the Federal Direct Loan Program (DLP) only you should only complete the exit counseling by logging into your studentaid.gov account. If you borrowed under the DLP and the Health Professions (HPSL), and/or McKinstry Programs, you must complete both exit counseling sessions.

If you have questions concerning your financial plan, please contact the Office of Financial aid at finaid@olemiss.edu or by calling our National Toll-Free Help Line 1-800-891-4596.

Exit Counseling for Federal Direct Loan Programs and TEACH
Undergraduate, Graduate, LAW and P4’s
You can contact the Federal Student Aid Information Center at 1-800-433-3243 should you run into any issues. You can also live chat in your StudentAid.gov account.
Exit Counseling for McKinstry, Health Professions (HSPL)
Undergraduate, Graduate, LAW and P4’s
If you should have any problems with the above web site, please call 1-800-999-6227.